Account and Data Deletion Policy – The MBBS Planet

Committed to your privacy and data protection

🔧 How to Request Account Deletion

To permanently delete your account and associated data from The MBBS Planet, follow these steps:

  • Open The MBBS Planet app or website.
  • Go to your Profile section.
  • Scroll to the bottom and click on Delete Account.
  • Confirm the deletion when prompted.

⚠️ Important: This action is irreversible. Once confirmed, your account and all data will be permanently removed.

🗑 Data That Will Be Deleted

When you delete your account, the following data will be permanently deleted from our servers:

  • Personal details (name, email, phone number)
  • Login and authentication data
  • Saved courses, study progress, and test results
  • Uploaded documents (if any)
  • Interactions, comments, and messages

🗂 Data That May Be Retained Temporarily

For compliance, auditing, and fraud-prevention purposes, we may retain the following information for up to 30 days after your account deletion request:

  • Basic transaction logs (e.g., subscription history or payment records)
  • Anonymized usage logs (without personal identifiers)
  • Any data legally required to be retained under applicable laws

After the retention period, this data will be securely deleted from all systems and backups.

Need Help?

Our support team will verify your request and assist you in completing the deletion process.

This policy is part of our ongoing commitment to privacy, transparency, and compliance with global data protection laws.

For more information, read our Privacy Policy and Terms of Use.